Privacy Policy

INFOWAY is committed to protecting your privacy. This Privacy Policy ("Policy") applies to those who interact with us on our website i-infoway.com ("Website") and INFOWAY Group Mobile Application, as well as users of our software platform, tools and services offered by INFOWAY("Service").

Information Related to Data Collected for our Clients

INFOWAY captures information entered by its Clients, and has no direct relationship with the individuals whose personal data is captured.

Choice

We collect information for our clients, and if you are a user set up by one of our Clients and would no longer like to use the system, or be contacted by the system or our Clients that use our service, please contact the client administrator of your organisation .

Service Provider/Onward Transfer

INFOWAY may transfer personal information to companies that help us provide our service. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Access to Data Controlled by our Clients

INFOWAY has no direct relationship with the individuals whose personal data it captures. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the INFOWAY's Client (the data controller / administrator). If the Client requests INFOWAY to remove the data, we will respond to their request within 30 business days. This service may or may not have a charge associated with it.

Information Collected From You

We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the INFOWAY website, and information voluntarily submitted by the consumer (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, email address, and telephone number, and credit card information. The information we collect is used to improve the quality of the INFOWAY website and Service, to communicate information about the INFOWAY Service, to provide you with support when you are using our site, to bill your account for services provided, for research, and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or as otherwise outlined in the Policy.

Communications from the Website

If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you. If you no longer wish to receive these communications you can opt out by following the instructions contained in the emails you receive or contacting us at [email protected] We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Service Providers

We use other third parties such as a credit card processing company to bill you for services and an email service provider to send out emails on our behalf, though not limited to these now and in future. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. In the event INFOWAY goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via [email protected][prominent notice on our Web site for 30 days] of any such change in ownership or control of your personal information.

Use of Cookies

When you use the INFOWAY website or Service we may store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the INFOWAY website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use cookies to help you navigate the INFOWAY website and Service as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. You must enable cookies on your web browser to use the INFOWAY Service. Various categories of cookies (including third party cookies) are used in the INFOWAY website and Service. These are listed below along with the options to manage them.

Clear Gifs

We employ and our third party advertising partner employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customer's personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Advertising

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Security and Storage

The INFOWAY website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials) we will encrypt that information via SSL. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your information. Additionally, you retain all rights of ownership to the data you have stored on the INFOWAY Service. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us. If you have questions about our security you can contact us at [email protected]

Log Files

INFOWAY collects certain usage and activity information and stores it in our Log files. These information might include time-stamped data pertaining to IP addresses and browsers, internet service provider, entry/exit pages and operating systems. This is strictly utilized in aggregate, for analyzing the trends and usage of various features within the Service.

Links to Third Party Sites

This Web site contains links to other sites that are not owned or controlled by INFOWAY or its linked companies. Please be aware that we, INFOWAY, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Testimonials

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at [email protected]

Corrections and Updates

INFOWAY allows consumers who use the INFOWAY Service or website to update or modify their information by clicking on the My Account link in the INFOWAY navigation menu or by contacting us at [email protected]. We will respond to requests for access within 30 days. We will retain personal data we process on behalf of our Clients as well as your information for as long as your account is active or as needed to provide you services or services to our Client. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contacting INFOWAY

If you have any questions about this privacy statement or your dealings with the INFOWAY website, you can contact us at [email protected]